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The Fighting Fair Guide |
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Do I Want To Resolve The Conflict? Be willing to fix the problem. |
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Can I See The Whole Picture Not Just My Own Point Of View? Broaden your outlook. |
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What Are The Needs And Anxieties Of Everyone Involved? Write them down. |
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How Can We Make This Fair? Negotiate. |
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What Are The Possibilities?
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Can We Work It Out Together? Treat each other as equals. |
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What Am I Feeling?
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What Do I Want To Change? Be clear. Attack the problem, not the person. |
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What Opportunity Can This Bring? Work on the positives, not the negatives. |
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What Is It Like To Be In Their Shoes? Do they know I understand them? |
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Do We Need A Neutral Third Person? Could this help us to understand each other and create our own solutions? |
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How Can We Both Win? Work towards solutions where everyone’s needs are respected. |
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Reproduced with permission from: The Australian Conflict Resolution Network.
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Excerpted from: "Alternative Dispute Resolution That Works" By E. G. Tannis (Captus Press, York University Campus, Toronto, Ontario Canada 1988). |
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